A Speko demo built for Runbook. Harbor & Pine Logistics and every load, carrier and number on this page are made up.
Harbor & Pine LogisticsAfter-hours load desk · Casey

Call the load desk after hours

Carriers call in about a posted load. Casey finds it, checks the MC number, negotiates the rate against the pricing desk, and books it or leaves the bid for the morning. The same agent runs twice: same prompt, same five tools, same post-call record. Only the voice stack differs.

GPT-Live

Speech to speech
Voice model
OpenAI gpt-live-1 (voice marin)
Reasoning + tools
OpenAI gpt-5.6-luna, delegated

Full duplex: it listens while it talks and decides itself when to stop. Tool calls run on a backend model while the voice keeps the conversation going.

or call +1 (214) 910-5535

Cascaded

STT → LLM → TTS
STT
Meta Muse Voice Transcribe
LLM
Qwen 3.8 27B on Cerebras (DeepSeek V4.1 Flash failover)
TTS
ElevenLabs Eleven v4 Turbo (voice Jessica)

Turns commit on Muse's own end-of-turn model with 0 to 500ms endpointing, and Qwen on Cerebras answers in about half a second.

Tonight's board

Rates are all in. Casey sees the posted rate, not the ceiling.

LoadLaneEquipmentPickupPosted
HP-40218Dallas, TX → Atlanta, GA· 781 miReeferTomorrow, 6:00 to 10:00 AM$2,150
HP-40233Laredo, TX → Joliet, IL· 1285 miDry vanTomorrow, 2:00 to 6:00 PM$2,900
HP-40241Houston, TX → Phoenix, AZ· 1176 miFlatbedIn 2 days, 7:00 AM appointment$3,050
HP-40257Memphis, TN → Columbus, OH· 580 miDry vanTomorrow, 8:00 PM to midnight$1,350
HP-40262Fort Worth, TX → Denver, CO· 794 miReeferTomorrow, 4:00 AM appointment$2,300
HP-40270Savannah, GA → Charlotte, NC· 253 miDry vanTonight, 10:00 PM to 2:00 AM$850

Things to try

  • Open high on a load and haggle. Every counter comes from a pricing tool that holds the ceiling, so Casey can't be talked past it.
  • Interrupt Casey mid-sentence, change your mind, correct a number you just gave.
  • Read out an MC number fast, or ask for a lane instead of a load number ("anything reefer out of Texas?").
  • Ask about detention, lumpers, TONU or quick pay. Then ask something that isn't in the policy list.
  • Ask whether you're talking to a person.
  • Walk away from a rate. Casey should offer to leave your bid for the day desk and take a callback number.

MC numbers on file

  • 1122334Lone Star Freightways LLC · onboarded
  • 884210Red River Carriers Inc · onboarded
  • 559013Blue Ridge Haulers · authority inactive
  • 7700112Cactus Road Logistics · cargo insurance expired
  • any otheractive, no name on file, so Casey asks for it